1.0 FUNDAMENTALS

1.1 I only tattoo people aged 18 and over.

1.2 I do not tattoo people who are under the influence of alcohol and/or drugs.

1.3 I reserve the right to reject customers without justification.

1.4 Customers are obliged to inform me about possible allergies, medications or illnesses before making an appointment (e.g. HIV, hepatitis, epilepsy, etc.).

1.5 Children under 16 years of age are generally not permitted to enter the studio.

1.6 For hygiene reasons, animals, including therapy dogs, etc., are not allowed to enter the tattoo rooms or be left unattended in other rooms or in front of the studio.

2.0 APPOINTMENT ARRANGEMENT

2.1 Appointments can be made using my form. All important information (especially allergies, scars or similar) must be provided via the form or by email.

3.0 DEPOSIT

3.1 To reserve an appointment, a deposit is required, which must be paid within 7 days of the appointment in cash or by bank transfer to the following dates:

Owner: Anna Kersten
IBAN: DE97 3504 0038 0883 8476 00
Purpose: "Tattoo appointment deposit" + customer name if different from the account holder)

The deposit is 50€

3.2 If I do not receive payment within these 7 days, the reservation will expire and a new appointment must be made.

3.3 A deposit is only required for the first appointment. For subsequent appointments, the deposit will be transferred and offset against the last appointment.

3.4 The deposit is non-refundable and will be retained in case of cancellation to cover the costs already incurred (consultation, preparation, keeping the appointment free for other customers).

3.5 The deposit will be forfeited in the following cases:
- if the appointment is not or cannot be kept without prior cancellation. This also includes
- Appearing in a condition (ill, under the influence of alcohol/drugs/medication) in which the customer cannot be tattooed.
- if after an appointment has been cancelled no new appointment has been arranged within 30 days.
- if there are more than 60 days between two follow-up appointments.

4.0 PRICES

4.1 Prices for tattoos are always individual and depend on the following criteria, among others: motif, size, colour, body part, changes, etc.

4.2 Payment for the tattoo takes place after the session and can be paid in cash, by card or via online banking.

4.3 Re-tattooing appointments within 3 months are free of charge. After 3 months, a material fee of €30 is due. If the tattoo has to be re-tattooed due to incorrect or insufficient care, the full price for the labor involved will be charged.

5.0 DRAWINGS / DESIGNS

5.1 I only engrave my own designs. Templates can be brought along for inspiration and reference.

5.2. Drawings are usually created in the week of the appointment or together with the customer on the day of the appointment. Earlier completion of the drawing is only possible for an additional charge.

5.3 Tattoo templates are my property and may only be used or taken away after agreement.

5.4 Unless the customer explicitly objects when making the appointment, I reserve the right to use the drawings made for the customer for other purposes (e.g. for printing on merchandise items). Individual designs are of course only tattooed once (exception: WannaDos, which are declared as having been tattooed multiple times).

6.0 CANCELLATION OF APPOINTMENT

6.1 Appointments can be cancelled 7 days before the appointment without forfeiting the deposit.

6.2. A new date can be arranged within one month of the cancellation. After this period, the deposit will be forfeited and must be paid again. Cash payment of the deposit is generally not possible.

6.3 If you cancel on the day of the appointment, we reserve the right to request the full amount in advance as a deposit when rescheduling the appointment.

6.4 Cancellations can be submitted by email to mail@annakersten.com or via WhatsApp 0176/57671444.

7.0 ADDITIONAL SERVICES AND INFORMATION

7.1 Only sterile disposable needles and handles are used for tattooing.

7.2 You will be informed about the aftercare and care instructions at the appointment. I am available at any time if you have any questions or problems.

7.4 No liability is accepted for subsequent problems caused by, for example, incorrect care, ointment or lack of sun protection, etc.

7.5 In rare cases, health problems such as allergies may occur.

7.6 The tattoo may differ from the template in certain cases. For example, due to the condition of the skin, a cover-up, or if it cannot be guaranteed that the customer will sit still.

7.7 No liability will be accepted for any harm caused to the Client as a result of insufficient information provided by the Client, including but not limited to physical, medical/drug conditions or post-tattoo activities.

7.8 No responsibility is accepted for loss or damage to customers’ belongings brought into the studio.

7.9 Customers are obliged to behave appropriately when visiting the studio. If this is not the case, a warning may be issued. The team reserves the right to expel customers from the studio if they behave inappropriately and, if necessary, to issue a ban from the premises.

7.10 When concluding the contract, the customers agree to the general terms and conditions. In addition, in the event of complications arising, the customers waive any claims for damages and/or other costs incurred against the tattoo studio, the tattoo artists and suppliers.